We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:
  To provide and operate the Services;
  To provide our Users with ongoing customer assistance and technical support;
  To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and        improve our respective services;
  To comply with any applicable laws and regulations.

Your email address is safe with us. We are legally, ethically and morally NOT allowed to share or sell your email address. You are also free to unsubscribe anytime, by contacting carla@ancestralriver.com, should you decide to stop getting emails from us at any time. As much as we love to have you stay on with our email updates, we totally understand that your priorities and interest may change with time and situation. Thank you for being with us.

We and our third party partners use cookies and other tracking technologies to provide a proactive support experience, enhance site navigation, analyze site usage, and assist in our marketing efforts.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com and ecom.wixapps.net applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
 

Ancestral River does not sell or share your information, and is not responsible for information gathered by Wix.com, Google.com, or other platform or search engine.

Third-party services, such as Google Analytics or other applications offered through the Wix App Market, may place cookies or utilizing other tracking technologies through Wix´s services, and have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this Privacy Policy or by the Wix Privacy Policy.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

Wix uses cookies for important reasons, such as:

  To provide a great experience for your visitors and customers.
  To identify your registered members (users who registered to your site).
  To monitor and analyze the performance, operation and effectiveness of Wix's platform.
  To ensure our platform is secure and safe to use.

We recommend the following sources of information to help you see what cookies are used, how to manage them properly, and how to access cookie settings in various browsers:

  All About Cookies
  Cookie settings in Firefox
  Cookie settings in Internet Explorer
  Cookie settings in Google Chrome
  Cookie settings in Safari (OS X)
  Cookie settings in Safari (iOS)
  Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

If you don’t want us to process your data anymore, and to unsubscribe from contact with us, please contact us at carla@ancestralriver.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at carla@ancestralriver.com.